Language / Język


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Waiting time for orders

Immediately after you place an order you will receive a confirmation e-mail containing a link which you should click. On receipt of acceptance of the order we will begin processing it, and you will be kept up to date on how our work is progressing.


Date of receipt of goods = dispatch date + delivery date


The dispatch date depends on the availability of products and the selected method of payment, while the delivery time depends on your chosen method of delivery.


Availability of products


Next to every product, information is given as to how much time may be needed before we can dispatch it – from 24 hours to a few days, or sometimes even a week or two (in the case of less readily available products). We make every effort to ensure that what we offer on our pages corresponds to the current status of our stocks, although it may happen that the actual delivery time is lengthened – we will let you know immediately if this happens.

If you order a larger number of products, the time of dispatch of the whole order is matched to the product with the longest delivery time. An order can be fulfilled in stages – to arrange this, contact us or enter a relevant note in the remarks on the order form.


Method of payment

Payment by transfer – here the time of fulfilment of the order depends on when the payment is credited to our account. Depending on bank, this may last up to two working days.

» methods of payment 


Method of delivery

The Polish Post Office usually delivers items within the declared three to ten days for economy items.


» cost of delivery

Helen Moda Helena Pniewska
ul. Grochowska 265, 03-844 Warszawa, Polska/Poland
Tel. kom./Phone mobile: +48 509 075 046; +48 601 142 822 e-mail:

Konto bankowe/Bank account:
Idea Bank SA: SWIFT /BIC - IEEAPLPA, IBAN - PL 83 1950 0001 2006 0588 0551 0002 (EURO, PLN)
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